Terms & Conditions

1. Scope

These Terms apply to all purchases made at maisonhadid.com. The store is operated by Eleminko Holding FZ-LLC, Seven Palm, Palm Jumeirah, Dubai, United Arab Emirates ("we"). Mandatory consumer protection rules in your country of residence remain unaffected.

2. Your order

Product presentations on this website are not a binding offer. By completing checkout you place a binding order. The contract is formed when we confirm your order by email or dispatch it. You must be of legal age to order.

3. Prices

Prices are shown in CHF and include taxes. Delivery costs are shown at checkout. We may correct obvious pricing errors before confirming an order.

4. Payment

The available payment methods are shown at checkout. Payment is due when you place your order.

5. Availability

If a piece turns out to be unavailable after your order, we will tell you promptly and refund any amount already paid.

6. Delivery

Orders are delivered within 30 days of order confirmation. Our Shipping & Delivery policy forms part of these Terms.

7. Returns

You may return pieces within 14 days of receipt. Our Returns & Exchanges policy forms part of these Terms.

8. Warranty

Statutory warranty rights apply. Normal wear, improper care and alterations are not defects.

9. Liability

Our liability is limited as far as the law allows. This does not apply to intentional acts, gross negligence or any liability that cannot be excluded by law.

10. Intellectual property

All content on this website is protected and may not be used without our prior written permission.

11. Personal data

We handle personal data as described in our Privacy Policy.

12. Changes

We may update these Terms. The version published at the time of your order applies.

13. Governing law

These Terms are governed by the laws of the place where we are established, subject to mandatory consumer protection law in your country of residence and any place of jurisdiction available to you as a consumer.

14. Contact

Questions: service@maisonhadid.com